Exotel Conversation Quality Analysis

Pricing

Custom pricing based on business needs.

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Product Description and System Requirement

Exotel’s Conversation Quality Analysis helps businesses analyze and improve the quality of their customer conversations. It offers features like sentiment analysis, keyword spotting, and automatic scoring to assess call performance and customer satisfaction.

Features: Sentiment analysis, keyword spotting, call scoring, performance insights.

Pros: Real-time analysis, improves call quality, actionable insights.

Cons: Requires integration with existing systems.

Available in: India, Southeast Asia, and more.

Additional Information

Language Support: English.

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