Exotel Customer Conversation Context

Pricing

Custom pricing available.

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Product Description and System Requirement

Exotel’s Customer Conversation Context provides agents with historical customer interactions, enabling them to offer personalized and seamless support across channels. It helps businesses improve customer satisfaction by understanding past interactions.

Features: Unified customer interaction history, cross-channel tracking, context-driven support.

Pros: Enhances customer experience, multi-channel integration, increases agent efficiency.

Cons: May require data migration.

Available in: India, Southeast Asia, and more.

Additional Information

Language Support: English.

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